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Prescriptions

Ordering Prescriptions At Botanical Chemist Palm Cove has never been easier!


We are an Australian Medicare PBS registered pharmacy (Approval Number: 34071F) and can dispense all of your Medicare PBS, RPBS (Veteran) and non-PBS prescriptions. We proudly support the Australian Government CTG (Close The Gap) prescriptions for all eligible Aboriginal and Torres Strait Islander First Nations people.


We are registered under the QLD Government's S100 HIV Co-Payment program, which means that eligible people living with HIV in Queensland beyond a short-term stay (i.e. greater than three months) will no longer be required to pay the patient co-payment for HIV medication dispensed in Queensland from 3 October 2023. For more information please visit: https://www.guild.org.au/__data/assets/pdf_file/0019/137080/Queensland-Government-FAQs_patients.pdf


We are experienced in Hepatitis C and anti-retroviral prescriptions and are able to assist connecting you with Australian Registered Prescribers who are authorized to prescribe these medicines. Please don't hesitate to contact one of our friendly pharmacists for further information on (07)40590077.



We are experienced in restricted plant based prescriptions currently only accessible in Australia under the Special Access Scheme and approved for specified conditions such as chronic pain, palliative care, epilepsy, anxiety and depression.



We are experienced in IVF prescriptions and happy to assist with your family planning journey.



How Do I Order My Prescriptions Online?



Simply place an order for your prescriptions online at Botanical Chemist Palm Cove using either an eScript (eRX) or paper prescription.



Electronic Prescription (eScript, eRX)


eScripts (eRX) are the easiest way to order your prescriptions! If you opt for an eScript (eRX), your Australian registered doctor will send you a QR code and token via SMS or email. The token provides a link to a unique code used by the dispensing pharmacy to access the legal document for dispensing the prescription. You can enter this at the checkout when placing your order or via the MedsAdvisor app. Alternatively, you can email your QR code or token directly to us using our email address: palmcove@botanicalchemist.com.au


Paper Prescription


You can place an order using a traditional paper prescription from an Australian registered doctor. Simply post your prescription to:

Botanical Chemist Palm Cove
PO Box 202 QLD 4879

Australia



Why Order With Botanical Chemist Palm Cove?

Where Health Meets Heart.

We care about your health and want to ensure your medications are safe and efficacious at all times. We take pride in collaborating with your healthcare team to ensure the safe use of medications.

We value your privacy with all orders delivered in plain packaging. We won’t disclose any sensitive prescription information, as per our privacy policy.

Through our pharmacy software and the MedsAdvisor app we can offer repeat reminders to help you stay on top of your medications. Simply leave your repeats on file with us and we'll remind you every month at the time when your prescription refill is due.


We’re proud to pass on the full $1 discount on PBS subsidized concession and pension card holder prescriptions. Prescription prices start from $6.70. Speak to one of our friendly pharmacists by telephoning (07)40590077 for more information.






Frequently Asked Questions (FAQs)

Can Botanical Chemist Palm Cove keep my prescription repeats on file to save me some time want to re-order my prescription?


Absolutely! This is the most convenient method. We will store your prescription on file so you can re-order them again any time you require a prescription refill. 


What if I change my mind or need my prescriptions back?

We understand life happens and you may need to travel or take your prescriptions with you. Simply contact one of our friendly pharmacists on (07)40590077 to arrange for your prescriptions to be returned to your nominated address. We can assist by forwarding prescriptions to another pharmacy if you are traveling and have left your medications at home. We care about our customers and are more than happy to assist!




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